Data
It is usually a key ingredient for decision-making. The users need the ability to find it quickly so the decisions are also made accordingly.
HEALTHCARE SEARCH
Here's some quick context on this case study
I worked on a regional portal for a major healthcare company.
01
The portal is a native web app that helps providers search for patient data​
02
During my time there, I created a search function where providers could quickly and easily search for patient data​
03
This was a regional portal for the Pacific Northwest region (Oregon and Washington)
04
Here's some quick context on this case study
Project Dynamics
Team
Three
A project manager and a scrum master. I was the only designer who conceptualized this feature.
Client
A major healthcare company
Timeline
5-7 business days
A short time to turnaround
The process
Client
This project was done for the largest healthcare and insurance providers in the United States. ​
​
User type
The users of this portal were physicians and overall healthcare providers​
​
Reach
This was a regional portal for the Pacific Northwest region (Oregon and Washington)​
The process
Client
This project was done for the largest healthcare and insurance providers in the United States. ​
​
User type
The users of this portal were physicians and overall healthcare providers​
​
Reach
This was a regional portal for the Pacific Northwest region (Oregon and Washington)​
1. Overview
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In this scenario, a provider searches for patient data under detailed benefits.
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The patient has benefits, but information architecture is as needed for the provider.​
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The detailed benefits section has several categories.
2. Expanded
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In this scenario, a provider searches for patient data under detailed benefits.
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The patient has benefits, but information architecture is as needed for the provider.​
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The detailed benefits section has several categories.
3. See more expanded
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Clicking the See More button adds more options to the page.
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It also adds a scroll that gets thinner to accommodate more options.
4. See all clicked
When the section expands, it showcases the entire list of benefits.​
5. See all expanded
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Since there are hundreds of categories, only 20 will be displayed at a time.
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The see more, see all buttons expand the viewing.
6. Search Input
Three characters will trigger a search.
7. Search Result
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A colored circle indicates the search result (keyword match), which is nested in each individual category.
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The keyword is highlighted by the color (same as the circle color) in the relevant category.
8. No match found
​In this case, it is similar to the default screen with the 'no match found' wording present.
Parting thoughts
A reasonable conclusion of why this interface makes sense.
01
The feature was approved, built, and deployed.
02
The idea of adding colored circles to indicate the presence of keywords nested in different data sets was widely appreciated.
03
The quick turnaround and detailed explanations and justifications of data were appreciated.