Healthcare feature
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I worked on a regional portal for a major healthcare company
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The portal is a native web app that helps providers search for patient data
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During my time there, I created a search function where providers could quickly and easily search for patient data
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This was a regional portal for the Pacific Northwest region (Oregon and Washington)
Background
How might we create a feature for healthcare data search that's fast and easy to find?
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This was done for one the largest healthcare providers in North America
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The users of this application were physicians and overall healthcare administrators
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This was a regional portal for the Pacific Northwest region (Oregon and Washington)
Solution and the artifacts below
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In this scenario, a provider searches for patient data under detailed benefits
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The patient has benefits, but for the provider information architecture
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The detailed benefits section has several categories
1) Intro
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When the section expands, it showcases the list of entire benefits.
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Since there are 100s of categories only 20 will be displayed at a given time with the option to expand the viewing with the see more see all buttons
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The search bar will the primary source of sourcing relevant information
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Three characters will trigger the search
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Clicking the See More button adds more options to the page
2) Search bar
Conculsion and feedback
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The feature was approved built and deployed
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The idea of adding colored circles to indicate the presence of keywords nested in different data sets was widely appreciated
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The quick turn around and detailed explanations and justifications of data were appreciated
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Clicking 'See More' again adds a scroll bar that gets thinner with more options
3) Scroll
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Adding a colored circle to indicate the search result (keyword match) which is nested in each individual category
4) Colored circle
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Keyword highlighted by the color (same as the circle color) in the relevant category
5) Highlight
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In this case it is similar to the default screen with the 'no match found' wording present
3) No match found
