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Discovery
What this case study is all about
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As mentioned, I worked alongside a team of designers, SAP specialists, developers, and others to create and enhance applications for simplified locomotive maintenance operations​
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The client on this project worked using a Dual-Track agile process of Discovery and Delivery​
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The goal was to do all of the discovery out front (Research, Interviews, CJMs, Low-Fidelity Designs, Information Architecture, and User Testing) and get buy-in from all of the critical stakeholders before transitioning the work to the Delivery Process.
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Once in the delivery process, we would further refine the agreed-upon flow and designs from the discovery track to patch holes and expand on missing details​
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This process was done by working closely with the lead UI and backend developers to ensure what was created was feasible in an SAP-backed environment​
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The outcome was a clear vision for the product before it ever reached the hands of the development team, and that work could be queued up in the backlog and picked up with minimal churn at a designated time
Is this YOU?
Lost in an orbit of endless portfolios?
Fending of junior designers passing off as seniors?
Well..let's hope your search for a product designer ends here.
I'm Mahesh a designer and HCI enthusiast. I have experience working on enterprise SAAS. This includes desktop and mobile applications.
Currently a Senior Interaction Designer at HCLTech.
Based in Toronto, Canada 🇨🇦
Here's something about me..
With a rich and diverse background in design, I bring a wide range of valuable skills to the table. My journey began in advertising, transitioned into product marketing, and now focuses on UX design. Esteemed companies such as Digitas, Leo Burnett, HCLTech, Kaiser Permanente, and Norfolk Southern have been part of my professional path.
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I've thrived as a strategic-level UX designer, focusing on user outcomes, change management, and training. Additionally, I've excelled as a visual designer, creating detailed design systems and specifications. Both aspects are crucial and complement each other perfectly.
I hold a Bachelor's degree in Commerce with a focus on business administration and accounting, as well as a Master's degree in Design with a specialization in Interaction Design (HCI).
I'm excited about the possibility of collaborating together!
4. Healthcare search-Feature
I created a search feature for a healthcare client which would quickly help a provider find data related to the benefits of an individual. The search function was necessary as there are several categories, and it's possible that specific data may reside in more than one category.
2. Locomotive maintainence-Research
A part of my responsibilities was also to work on the discovery process. It involved conducting in-depth UX Research to understand the pain points of users and existing applications. As a result I created assets such as Journey maps and personas which gave great insight to the planning and product increment activities ahead.
3. Locomotive maintainence-Design systems
Creating a suite of applications with various functionalities that work for designers, developers, and product owners can be challenging. However, creating a design system can help maintain consistency and enable scalability. I helped achieve the same by creating the following design system.